Terms and Conditions for LATIN MARKET LIMITED

Use of the website

This website is owned and operated by Latin Market Ltd ("Latin Market", "we", "us" or "our").

By visiting this website, you agree to be bound by these website terms of use ("Terms of Use"). If you do not agree to be bound by these terms of use, do not use or visit this website.

References to this website in these terms and conditions apply to how you access this website, including accessing this website through a version of this website optimized for mobile device use.

Contracts for the supply of products [and services] formed through our website or due to your visit are subject to our terms and conditions of sale, as detailed below.

Any questions about these terms of use or follow-up questions should be sent directly to:

Customer Support

Latin Market, Ltd.

Stockwell Road

London

SW9 9SJ

Phone: (+44) 7517756052

Email: info@latinmarket.co.uk

VAT number: 374 0652 96

Latin Market Limited Registered Office:

Unit 8,

Holles House,

Overton Road,

London SW9 7AP

General

Please read these terms of use carefully and print them and keep a copy for your reference.

We may change the content of this website from time to time, including our terms of use. Your continued use of this website (or any part of it) after such changes will be deemed your acceptance of such changes. It is your responsibility to check periodically to determine if the terms of use have changed. If you do not agree to the changes to the terms of use, you must immediately stop using the website.

We reserve the right to temporarily or permanently modify or revoke this website (or any part of it) with or without prior notice, and you confirm that we are not responsible for any modification or withdrawal of the website by you or a third party.

Disclaimer

Latin Market LTD is very careful when preparing the content of this website. However, to the extent permitted by applicable laws, Latin Market LTD does not represent or guarantee the accuracy or reliability of any information or content related to goods or services, software or advertisements (collectively referred to as "materials"). Swipe, link, download or visit this website. Furthermore, we do not guarantee that the website can be used uninterruptedly, and we are not responsible for any loss or damage caused by such unavailability.

The risk of accessing and using this website is assumed by the user. We do not guarantee that use of this website or any material downloaded from it will not cause any property damage, including but not limited to loss of data or infection by computer viruses. We are against viruses or other computers We are not responsible for contamination. It is recommended that you take all appropriate protection measures (such as installing the proper antivirus software) and a firewall before downloading information or images from the website.

Unless expressly stated in these terms of use, we exclude all statements, conditions, and warranties, express or implied (through regulations or other means) to the maximum extent permitted by law.

We do not seek to exclude or limit our liability to you:

-Death or personal injury caused by our negligence;

-Fraud or fraudulent misrepresentation; or

-We exclude or attempt to exclude any matter for which our liability is unlawful.

In addition to the above provisions, we will not assume any of the following responsibilities to you (regardless of whether we have been notified or are aware of the possibility of such losses), whether due to the following reasons or any claim related to use of this website, including but not limited to any infringement, including negligence, breach of contract, misrepresentation (except for fraudulent misrepresentation), infringement of intellectual property or pursuant to any regulations or other circumstances:

-Any direct loss

-Any indirect, special or consequential loss;

-Any loss or damage caused by unauthorized third parties that modify the content of this website;

-Any loss of business, data, profit, income, goodwill, use or expected savings;

-Data or records lost or damaged from you or a third party; or

-Any delay or failure to comply with our obligations under these Terms of Use due to any reason beyond our reasonable control, including any of the following reasons: natural disasters, government actions, wars, fires, floods, explosions or riots civil, Information technology or service failures telecommunications cio, third party failures (including failure to supply data) and labor actions.

If any of the above types of losses are found to be illegal, invalid, or cannot be enforced by the court for any reason, these types of losses will be deemed eliminated from the prior losses and will not affect the validity and enforceability of the remaining types of losses.

Links policy

Certain links on this website will lead to websites that are not under the control of Latin Market LTD. Latin Market LTD aims to include links to websites that provide relevant and useful information. We will not link to personal websites, nor will we knowingly provide links to websites that contain illegal, malicious, offensive or misleading information. If the organization has regional or local services and related websites, we will only link to your national website.

Wherever possible, we aim to link to a UK website to ensure the information is appropriate and relevant to our customers, and only link to a website outside of the UK.

When any of these links are activated, you will leave the Latin Market LTD website. Latin Market LTD has no control over any material or service contained in any linked website, and assumes no responsibility or liability. The links provided on the website do not represent Latin Market's endorsement or other acceptance of any responsibility or liability for any content provided or provided on such websites.

All information or content transmitted through any function provided on this website, including information about gifts, is the responsibility of you (sender). You confirm that by using this service, you will not transmit any material that may be considered offensive, obscene, or otherwise offensive. Latin Market LTD is not directly or indirectly responsible for the content of such functions, nor is it responsible for any type of loss or damage that you may suffer as a result of the use of this service.

Register on the website

Customers can register to use the services provided by this website. Latin Market LTD may reject the application for registration at its sole discretion. By registering for the service, you agree:

-The personal information that you must provide when registering as a client is true, exact, updated and complete in all aspects.

-You will notify us immediately of any change in your personal information by updating your details in the "My Account" section of the website.

-You agree not to impersonate another person or entity or use false names or names that you are not authorized to use.

In order to comply with licenses and other regulations, certain services on this website are only available to persons over the age of 18.

Intellectual property

We are the owner or licensee of all copyrights, design rights, database rights, trademarks and other intellectual property rights in this website and the materials published on it. Your use of this website does not grant you rights related to our intellectual property rights or the intellectual property rights of third parties. All these rights not expressly granted are reserved.

In accordance with the following paragraphs, you may not modify, copy, translate, broadcast, perform, distribute, structure, copy, republish, publish, transmit or sell any content or intellectual property rights that appear on this website. You agree not to change or remove any proprietary notices from materials downloaded or printed from the website.

You may print or copy the materials posted on this website for personal use only, provided that any copies of these materials that you make retain all copyright and other proprietary notices.

If you print, copy, or download any part of this website in violation of these terms of use, we reserve the right to immediately suspend or cancel your use of this website, and you must return or destroy any copies of this website to our choice.

Terms of sale

Online shopping-terms of sale

These terms and conditions of sale ("Terms of Sale") are the terms and conditions provided by Latin Market LTD, a company incorporated in England (address registered at Unit 8, Holles House, Overton Road, London SW9 7AP. Our VAT number is 374 0652 96

Purchase of products

In addition to the terms of use, your purchase of the products that we provide to you through the website is also subject to these terms of sale. Before ordering any product through the website, please read the conditions of sale carefully, since requesting any of our products (or services) means that you agree to be bound by the conditions of sale. Before proceeding with the order, the system will ask you to bookmark the last page of the payment section of the website to confirm your acceptance of these terms of sale. If you do not accept these terms of sale and do not check this box, you will not be able to order any products from this website.

We recommend that you print a copy of these terms of sale for future reference.

Shipping and Orders

Dispatches are organized and prepared for shipment within 24 to 72 hours.

Delivery time and options may vary depending on the type of product you order. If we have received an accurate actual delivery address from you, we will endeavor to deliver the product to you before the date specified in the order confirmation email we send to you, or within 3 business days if an Within date is not specified ( that is, any date other than Saturday, Sunday or bank holiday) the date we send you an order confirmation email. If the address is wrong, the order may be delayed or may not arrive.

The shipment of frozen products is only allowed in the London area within the M25.

Provider identity

Unless this website stipulates otherwise, the goods and services provided under any contract made through this website are provided by Latin Market Ltd.

Contract creation and order process

The technical steps required to create a contract between you and us are as follows:

-You must add the products you want to buy to your shopping cart and proceed to checkout.

-If this is your first purchase on the website, you can create an account with us and log in; If you already have an account with us, you can enter your login details to access your account. You can also continue as a guest without logging in or creating an account.

-You will then be asked to enter your shipping and payment details.

-Once you have completed the preparation of the order, you will be asked to confirm that it is correct and that you accept these terms of sale. If it is not correct, you can review your order and correct the error before confirming and shipping the order. Before submitting your order to us, you are responsible for ensuring that your order is correct. If you purchase products that contain alcohol, you will also be asked to enter your date of birth to confirm that you are over 18 years of age.

-You can place an order on this website by pressing the "Place order" button at the end of the payment process. You will complete the ordering process using a series of simple instructions on this website.

-After you submit your order to us, we will process the payment details you provided to pay for your order

-We will send you an order confirmation email detailing the products you ordered. You should verify the accuracy of the order confirmation email, if there are any errors, please notify us immediately. This email does not constitute an acceptance of the order you have submitted.

-Unless we have notified you that we are not accepting your order or you have canceled the order in accordance with the instructions below, the acceptance of the order and the termination of the contract between you and us will take place when the product you ordered is sends you. If we have processed and received full payment for the product, ownership will transfer when the product is delivered.

Non-acceptance of orders may be due to one of the following reasons:

-The product you ordered is not in stock.

-We were unable to obtain your payment authorization.

-An error was found in the price or description of the product.

-It does not comply with the conditions of the order established in the terms of sale.

If there is a problem with your order, a Latin Market LTD customer service representative will attempt to contact you.

The contract will be concluded in English.

If you really need information about your order placed with Latin Market LTD, please contact customer service by emailing info@latinmarket.co.uk or calling (+44) 7517756052:

Monday to Saturday from 9am to 5pm.

Delivery restrictions

We reserve the right to restrict delivery in certain regions. This includes the right to withdraw our services to individual customer addresses if you are unable to receive orders multiple times or in other special circumstances.

If we do not have all the products requested from you in inventory, we will dispatch the ones we do have and will refund your money for the value of the missing products. Such a refund can take up to 10 days.

Delivery arrangements

When you place an order, a full list of delivery options will be displayed.

Our delivery is made by an external carrier. When your order ships, you will receive an email confirming that your order is in transit.

All deliveries require the signature of a person over 18 years of age; If you are not present, the carrier will try to deliver to a nearby address, if this is not possible, a card will be sent through your mailbox explaining how to arrange the return. -delivery.

You must keep your delivery note and all packaging. If any order is lost or damaged, you must notify the customer service department immediately. If the delivery contains alcoholic products, the delivery driver may request proof of appropriate age with a photo, date of birth, and holographic markings if the delivery driver believes the recipient appears to be under 18 years of age.

If a person over the age of 18 is unable to sign for the delivery or the delivery driver is not satisfied that the person can provide acceptable proof of age, the delivery will not be made and a card will be left with instructions on how to arrange the return . -delivery.

Credit card security

This website uses Secure Sockets Layer (SSL) technology to encrypt your data when it is transmitted to us. This prevents anyone from eavesdropping on your shopping session and keeps your card and personal details confidential.

Verified by Visa and MasterCard® SecureCode ™

To give you more confidence to shop online through Latin Market LTD, we have launched Verified by Visa and MasterCard® SecureCode ™. When you shop with us, these services can improve the security of your existing card account and prevent unauthorized use.

To use this service, you must first register with the card issuing bank or other organization. For more information on these services, you can visit the following websites:

Verified by Visa

MasterCard® SecureCode ™

Once you have registered with the bank and created your own private password, each time you shop online, the system will automatically ask you to provide this password at checkout.

Errors and shortcomings

Latin Market LTD may refuse to fulfill any order, including bulk purchase of promotional items or items included in special offers.

If there is an error or shortage, the customer service department must be notified within 7 days of delivery.

Although we strive to ensure that all prices on the website are accurate, errors can sometimes occur. If the product you ordered is priced incorrectly due to printing or administration errors, we will notify you of the correct price by phone or email prior to shipment. Please confirm that you still want to proceed with your order at the correct price. Once we receive your confirmation, we will send you your order.

If you do not confirm your wish to continue processing the order within 7 days from the date of our price correction email, we will consider it to be the cancellation of your order and remove your payment details from our system.

As described in the "Contract Creation and Order Process" section above, when we ship the ordered product instead of the previously ordered product, a contract is formed between Latin Market LTD and you. For the avoidance of doubt, the contract is not formed when Latin Market LTD collects payment from you or when you receive an email from Latin Market confirming receipt of the order.

Product Information

Latin Market LTD has compiled product information on this website for public reference. Contains information gathered from various sources. Although we believe it to be accurate at the time of publication, we are not responsible for the accuracy or completeness of the information, nor do we make any representations or make any express or implied warranties or promises.

General pricing policy

The offers and promotions offered by our store do not necessarily apply to the products offered on the website and vice versa. Unless otherwise stated, prices include the current rate of value added tax and do not include shipping costs. If your order requires payment of shipping costs, you will be notified again during the online ordering process and in the order confirmation email we send you. Prices, offers and products are subject to availability and may change at any time before we ship your order and collect your payment. Unless otherwise stated, offers and promotions do not include spirits, giveaways, boxed and bagged beer, numbered beer, and in-home tasting services from Waitrose.

Offers and promotions that may be offered through the website from time to time may also have specific terms and conditions applicable. Before continuing with offers or promotions, it is necessary that you read and accept these contents. Only one reward code can be used per order and the reward code cannot be used in conjunction with other promotions.

Cancel the contract in accordance with the distance selling regulations

Please note that if you wish, you have the right to cancel this contract, provided that you exercise your rights within 14 days after the date of receipt of the goods or services.

Please note that your right of return does not apply to products manufactured to your specifications, clearly personalized products or products that cannot be returned due to their nature, or that are prone to deterioration or expire quickly (including all perishable products, such as food and flowers)).

If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and to conserve them reasonably.

To exercise the right of cancellation, you must inform us of your decision to cancel your purchase through a clear statement, including your name, address, details of the order you wish to cancel, and your telephone number and email address (if applicable ).

Such cancellation notices can be made by calling our customer service team at +44 7517 756052 from Monday to Saturday from 9 a.m. at 5 p.m. Email info@latinmarket.co.uk

If you decide to cancel, we will refund you (through the method used to pay for the original transaction) the amount associated with the goods for which the cancellation right applies. This includes shipping costs (except for additional costs incurred if you choose a different shipping method than our standard and cheaper shipping method). If the loss is caused by unnecessary processing on your part, we may deduct the loss in value of any property provided from compensation. We will compensate you within 14 days of receiving the products you provide to us.

Alcoholic products

The website sells products that contain intoxication. For clarity, if the alcohol content exceeds 0.5% (the alcohol concentration is 0.5%), the alcoholic beverage is classified as a beverage. Year, label, bottle cap, and volume may vary. Unless otherwise stated, all wines are 75cl and all liqueurs and spirits are 70cl. For the avoidance of doubt, this can also be applied to certain alcoholic chocolates.

Under the Licensing Act 2003, it is illegal for anyone under the age of 18 to purchase or attempt to buy alcohol while intoxicated, with a maximum fine of £ 1,000, or for anyone over the age of 18 to purchase alcohol on behalf of Anyone. A person under the age of 18, upon conviction, can be fined up to £ 5,000.

Under the Scottish Licensing Act 2005, it is illegal for anyone under the age of 18 to purchase or attempt to buy alcohol while intoxicated, with a maximum fine of £ 200, or for anyone over the age of 18 to purchase alcohol while intoxicated. drunkenness on behalf of Anyone under the age of 18. A person selling alcohol is subject to a fine of up to £ 5,000 and / or three months in prison if convicted. Latin Market LTD is committed to fulfilling its legal and social obligations as a retailer of alcoholic beverages. To achieve this goal, we have conducted multiple control checks throughout the purchasing and logistics process (for example, when you are asked to provide your date of birth when placing an order and when the recipient appears to be under 18 years of age, please provide identification old).

By accepting these terms and conditions, you agree to provide Latin Market LTD with truthful and accurate information and to act in accordance with the Licensing Act 2003 or the Scottish Licensing Act 2005 (if applicable).

Returns

We have made the return of the merchandise as easy as possible. You may return or replace the product within 28 days of the delivery date, subject to the "Cancellation Rights" section above. The product must be returned in its original packaging. If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and to conserve them reasonably. To return the product, please contact our customer service team as described in the "Cancellation Rights" section above. Our customer service team will arrange for a third party carrier to pick you up for free.

Alternatively, you can return your items through any Latin Market LTD. Just bring your items with your delivery note to the branch's welcome desk and we'll arrange a refund.

If a replacement is required, we will return the original product to you so that you can choose to purchase a replacement product from a branch or place a new order online.

Refund

When canceling or returning the product, we will refund the full amount, excluding shipping (if applicable). If the product is incorrect, damaged or defective, or if your order is canceled within 14 days from the date the product is received, the original shipping fee (if applicable) will be refunded.

If you use a payment card to pay for the product, the refund will be made by re-crediting the payment card account from which you originally debited the money. If you use a gift certificate to pay for the product, the refund will be made with a gift certificate of the same value. If you use part of the gift certificate to pay for the product and the rest with a payment card, the amount charged from your payment card will be credited to your payment card account and the amount paid on the gift certificate will be refunded with an equivalent gift certificate.

All refunds will be returned within 30 business days:

- (If the product has not been sent to you) we confirm in writing that your order has been canceled; or

- (If the product has been sent to you) We receive the returned product.

Damaged goods

After receiving the goods, please check them as soon as possible. In case the merchandise received is damaged, please call +44 7517 756052 between 9:00 a.m. and 5:00 p.m. from Monday to Saturday.

Responsibility to deliver the product

As a consumer, you have legal rights to products that are defective or do not match the description. You can get advice on your legal rights from your local Citizen's Advice Office or Trade Standards Office. Nothing in these terms of sale will affect these legal rights.

Please note that the product images on our website are for illustrative purposes only. Although we have made every effort to display colors accurately, we cannot guarantee that the colors displayed on your computer will accurately reflect the colors of the product. Your product may differ slightly from these images.

High quality

We do our best to ensure that the information for the year is displayed on the spot as accurately as possible by regularly checking and updating our inventory, but as the inventory is constantly updated, it can change at any time, which can result in to different years of supply.

Our liability for losses you suffer as a result of our violation of these terms of sale is strictly limited to any loss that results from the foreseeable consequences of our violation of these terms of sale. When we accept your order, you and we can foresee that the loss is foreseeable.

Except as expressly stated in these terms of sale, we are not responsible for any delay or failure to perform our obligations under these terms of sale due to any reason beyond our reasonable control (including any of the following): natural disasters, actions government, wars, fires, floods, explosions or civil unrest, failures in information technology or telecommunications services, third party failures (including lack of data provision) and industrial actions.

We will not exclude or limit our responsibilities for the following matters in any way:

-Death or personal injury caused by our negligence;

-Fraud or fraudulent misrepresentation;

-Any term implied under the Law of Sales of Goods of 1979 or the Law of Sales of Goods and Services of 1982;

-Any liability derived from the Consumer Protection Law of 1987; or

-We exclude or attempt to exclude any matter for which our liability is unlawful.

Except for the foregoing, we are not responsible for indirect losses that occur as a secondary effect of significant loss or damage, including, but not limited to:

-Income or loss of income;

-Business loss;

-Loss of benefits or contracts; or

-Loss of expected savings,

The premise is that this will not prevent claims for loss or damage to your tangible property, or any other claims for direct economic loss that are not excluded from any of the above.

Alternative conflict resolution

If, after following our internal complaint procedures, you still feel that we have not resolved your complaint satisfactorily, you can visit the online dispute resolution platform by visiting http://ec.europa.eu/consumers/odr/

Others

These terms of sale stipulate the entire agreement between us regarding your purchase of products through the website. Any statement by anyone we hire should not be construed as a variation of these terms of sale or a statement about the nature, quality or availability of the website or any product offered on the website.

If any clause of these terms of sale is illegal, invalid or cannot be enforced by the court for any reason, that term will be considered separate from the rest of the terms of sale and will not affect validity. and availability of these terms of sale. The remaining provisions.

Our delay or failure to exercise any power, right or remedy under these terms of sale does not constitute a waiver of those powers, rights or remedies, nor does it constitute a sole or partial exercise of such power, right or remedy. Any other or more The exercise of these powers, rights or resources is not excluded.

These terms of sale are governed by English law, and the English courts have exclusive jurisdiction over any disputes arising out of or relating to them.

A person who is not a party to the contract governing the terms of sale between you and us has no right to enforce any of its terms under the Contracts (Third Party Rights) Act 1999, unless these terms of sale express such Rights.

You will be subject to the policies and terms of sale in effect when you order our products, unless the law or government authorities require changes to these policies or these terms of sale, or if we notify you when we collect your payment and make your Before shipping, please understand any changes to these policies or these terms of sale. If the policy and / or terms of sale change, we will notify you of the change by email prior to shipment. Confirm that you still want to continue processing your order. Once we receive your confirmation, we will send you your order. If you do not confirm your wish to continue processing your order within 7 (seven) days from the date we notify you of the change in the email, we will consider it to be a cancellation of your order and delete your payment details of our system.

Please read the terms of the privacy and cookie policy above, which contains important information on the use of the personal information you provide when using this website.